Fraud PreventionSANRAL’s core activities are in the public works, construction and maintenance industry. The organization is keenly aware of the dangers of fraudulent and corrupt activities affecting its business, particularly within the transforming South African economy. Problems emanating from collusion and fronting are challenges on project sites. Vigilance in monitoring and education of the newer entrants are seen to be critical in the management of the conduct, relationships and activities of the role players in any project: consultants, main contractors and sub-contractors.
Prevention and Response to Fraud and Corruption
SANRAL has been informed by contractors and consultants of recent attempts of fraud by anonymous persons, claiming to be SANRAL employees. Some of the recent instances are as below:
There have been instances where an individual claiming to be a contractor/consultant’s employee, informing SANRAL that the contractor/consultant banking details have changed.
SANRAL will not at any time deal with payment certificates or account numbers verbally.
SANRAL cautions that SANRAL will not at any time deal with payment certificates or account numbers verbally. These matters will always be dealt with by authorised staff, and in writing. Account numbers have to be confirmed by the bank and by SANRAL. This must be verified by the contractor/consultant at all times before authorising any movement of funds.
No banking detail changes will be made verbally, or by fax, e-mail or photocopies. SANRAL will not change any banking details without a letter from the banking confirming the contractor/consultant’s banking details or an original cancelled cheque. This must be confirmed by the contractor/consultant’s authorised employee on the company’s original letterhead before any changes will be made on the banking details.
SANRAL employees cannot influence the award of tenders.
Any suspicious phone call/promise/activity must be reported to SANRAL.
The fraud hotline number 0800 204 508 or e-mail firstname.lastname@example.org would be an effective way of reporting any concerns.
SANRAL’s core activities are in the public works
SANRAL subscribes to a fraud hotline service
As an aid to its objective of spreading the message of zero tolerance to all such malpractice, SANRAL subscribes to a fraud hotline service which is operated by Tip-Offs Anonymous©, a service provider independent of SANRAL. This whistle-blowing service, is available for anyone, within the organization or external, to anonymously and without fear of victimization, report on suspected wrongdoing, unethical behaviour, theft, corruption, fraud or other incidences that could harm SANRAL’s operations, sustainability and reputation.
All substantive allegations undergo a thorough forensic investigation process for which expert investigators may be engaged. All investigations are conducted in a transparent, fair and objective manner respecting the rights of the individuals implicated. The intention is that the message of SANRAL’s intolerance to malpractice be communicated in no uncertain terms within the contracting community.
Given all of the above measures to ensure that SANRAL achieves its objectives
Contact details for SANRAL’s Fraud Hotline/Tip-Offs Anonymous:
Toll-free Phone No.: 0800 204 558
Toll-free Fax No.: 0800 00 77 88
E-mail Address: email@example.com
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