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Fraud Prevention

SANRAL’s core activities are in the public works, construction and maintenance industry. The organization is keenly aware of the dangers of fraudulent and corrupt activities affecting its business, particularly within the transforming South African economy. Problems emanating from collusion and fronting are challenges on project sites. Vigilance in monitoring and education of the newer entrants are seen to be critical in the management of the conduct, relationships and activities of the role players in any project: consultants, main contractors and sub-contractors.

 

 

Prevention and Response to Fraud and Corruption

SANRAL has been informed by contractors and consultants of recent attempts of fraud by anonymous persons, claiming to be SANRAL employees. Some of the recent instances are as below:

  • An individual, claiming to be a SANRAL employee calls a contractor or consultant and asks for details relating to invoices, payment certificates etc. Then the individual claims that SANRAL made an incorrect payment into the account number of the contractor/consultant and requests for a refund of the amount into an account number specified by the individual;
  • The person requests for details of all the ‘accounts’ (payment certificates) submitted to SANRAL;
  • There have been instances of demanding a payment or a deposit of funds to receive SANRAL’s tender documents;
  • We have had instances previously, where service providers are promised the award of a contract in exchange for a payment of funds;
  • There have been instances where an individual claiming to be a contractor/consultant’s employee, informing SANRAL that the contractor/consultant banking details have changed.

    SANRAL will not at any time deal with payment certificates or account numbers verbally.

    SANRAL cautions that SANRAL will not at any time deal with payment certificates or account numbers verbally. These matters will always be dealt with by authorised staff, and in writing. Account numbers have to be confirmed by the bank and by SANRAL. This must be verified by the contractor/consultant at all times before authorising any movement of funds.

    No banking detail changes will be made verbally, or by fax, e-mail or photocopies. SANRAL will not change any banking details without a letter from the banking confirming the contractor/consultant’s banking details or an original cancelled cheque. This must be confirmed by the contractor/consultant’s authorised employee on the company’s original letterhead before any changes will be made on the banking details.

    SANRAL employees cannot influence the award of tenders.

    Any suspicious phone call/promise/activity must be reported to SANRAL.

    The fraud hotline number 0800 204 508 or e-mail sanral@tip-offs.com would be an effective way of reporting any concerns.

    SANRAL’s core activities are in the public works

    SANRAL’s core activities are in the public works, construction and maintenance industry. The organization is keenly aware of the dangers of fraudulent and corrupt activities affecting its business, particularly within the transforming South African economy. Problems emanating from collusion and fronting are challenges on project sites. Vigilance in monitoring and education of the newer entrants are seen to be critical in the management of the conduct, relationships and activities of the role players in any project: consultants, main contractors and sub-contractors.

    SANRAL subscribes to a fraud hotline service

    As an aid to its objective of spreading the message of zero tolerance to all such malpractice, SANRAL subscribes to a fraud hotline service which is operated by Tip-Offs Anonymous©, a service provider independent of SANRAL. This whistle-blowing service, is available for anyone, within the organization or external, to anonymously and without fear of victimization, report on suspected wrongdoing, unethical behaviour, theft, corruption, fraud or other incidences that could harm SANRAL’s operations, sustainability and reputation.

    All substantive allegations undergo a thorough forensic investigation process for which expert investigators may be engaged. All investigations are conducted in a transparent, fair and objective manner respecting the rights of the individuals implicated. The intention is that the message of SANRAL’s intolerance to malpractice be communicated in no uncertain terms within the contracting community.

    Given all of the above measures to ensure that SANRAL achieves its objectives

    Given all of the above measures to ensure that SANRAL achieves its objectives, the fact is that there can be no law or preventative measure to cover every possible incident or opportunity for wrongdoing. It is therefore important that quality governance and responsible risk management become an integral part of SANRAL’s organizational culture – with every employee and director being a custodian of the core values of service excellence and integrity. These are the values that SANRAL strives to nurture and uphold for all its stakeholders. Board Members and management are committed to the achievement of high standards, and SANRAL’s corporate governance structures and practices will continue to evolve and improve. SANRAL endeavours to create an environment of trust and openness and encourages a culture of individual accountability. In the final analysis, SANRAL accepts that it is the people, especially those who wield power, that make or break the practice of good governance.

    Contact details for SANRAL’s Fraud Hotline/Tip-Offs Anonymous:

    Toll-free Phone No.: 0800 204 558
    Toll-free Fax No.: 0800 00 77 88
    E-mail Address: sanral@tip-offs.com

    Postal Address:

    Tip-Offs Anonymous®
    Freepost DN 298
    Umhlanga Rocks
    4320