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SANRAL Corporate Office

Physical Address:
48 Tambotie Avenue, Val de Grace, Pretoria, 0184
Postal Address:
PO Box 415, Pretoria, 0001
Telephone Number:
012 844 8000
Fax Number:
012 844 8200

SANRAL Regional Offices

Northern Region

38 Ida Street, Menlo Park, 0081, Tshwane

Private Bag X17, Lynnwood Ridge, 0040

Telephone number: 012 426 6200
Fax number: 012 348 1512
Website: www.nra.co.za

Western Region

1 Havenga Street, Oakdale, Bellville, 7530

Private Bag X19, Bellville, 7535

Telephone number: 021 957 4600
Fax number: 021 910 1966
Website: www.nra.co.za

National Department of Transport

Holds overall responsibility for transport regulation, policy and strategy, as well as standards and procedures, with 14 public entities or agencies reporting to the Department across the areas of rail and road transport, aviation and maritime.

Arrive Alive

Communications are managed from the office of the Minister of Transport.
Telephone number: 012 309 3000
Fax number: 012 309 3313
Website: www.transport.gov.za or www.arrivealive.co.za

Provincial Roads

Provinces are responsible for regional roads and enforcement activities on the national and provincial roads in their provinces. (N and R roads).
Mpumalanga

Department of Roads and Transport
Telephone number: 013 766 6554
Fax number: 013 766 8449
Website: www.mpumalanga.gov.za

Department of Safety and Security
Telephone number: 013 766 4055
Fax number: 013 766 4615
Website: www.mpumalanga.gov.za

Free State

Department of Public Works, Roads and Transport
Telephone number: 051 405 5051
Fax number: 051 405 4490
Website: www.freetrans.gov.za

North West

Department of Transport, Roads and Community Safety
Telephone number: 018 387 4706
Fax number: 018 387 4757
Website: www.nwpg.gov.za

Limpopo

Department of Roads and Public Transport
Telephone number: 015 295 1000
Fax number: 015 295 1163
Website: www.limpopo.gov.za

Department of Safety and Liaison
Telephone number: 015 290 2972
Fax number: 015 295 8979
Website: www.limpopo.gov.za

Metro and local authority roads

Local authorities are responsible for design, construction, and maintenance on their own road networks.  Their enforcement agencies are responsible for enforcement on the roads falling under their jurisdictions, as well as enforcement of by-laws.

Nelson Mandela Bay Municipality

Telephone number: 041 506 5555
Fax number: 041 402 1141
Website: www.mandelametro.gov.za

Cape Town Metro

Telephone number: 021 418 683o or 021 400 1498
Fax number: 021 400 5937
Website: www.capetown.gov.za

Toll Road Concessionaires

SANRAL has concessioned three sections of road to concessionaires, to enable development of the road systems to take place without resorting to the fiscus, using a system of public/private partnerships to encourage investment in infrastructure.

TRAC

Manages the N4 from Pretoria to the East, and across the border into Mozambique
Head office telephone number: 011 805 8788
Head office fax number: 011 805 8789
Customer care line for all enquiries: 0800 872 264
Website: www.tracn4.co.za

SANRAL itself manages the N1 Toll Road between Gauteng and Bloemfontein, the N17 and N2 South, the N4 at Pelindaba, the Titsikama toll road near Knysna, and the Huguenot Tunnel in the Western Cape.

SANRAL belongs to tip-offs anonymous, who can be contacted to report any fraud, theft or other misdemeanours which may negatively affect the work and reputation of the company.
Anti-corruption hotline telephone number: 0800 204 558

Automobile Association

Telephone number: 08384322
Fax number: 011 799 1089
Website: www.aa.co.za

 

South African Road Federation

Telephone number: 011 403 5603
Fax number: 011 403 7736
Website: www.sarf.co.za

 

Road Freight Association

Telephone number: 012 349 1256
Fax number: 012 349 1822
Website: www.rfa.co.za

 

Drive Alive

Telephone number: 011 788 9789
Fax number: 011 442 5137
Website: www.drivealive.org.za

 

Eastern Region

58 van Eck Place, Mkondeni, Pietermaritzburg, 3201

PO Box 100410, Scottsville, 3209

Telephone number: 033 392 8100
Fax number: 033 386 6284
Website: www.nra.co.za

Southern Region

Located opposite Entrance 41
20 Shoreward Drive,
Baywest,
Port Elizabeth,
Eastern Cape,
6025
South Africa

PO Box 27230, Greenacres, 6057

Telephone Number: 041 398 3200
Fax Number: 041 398 3222
Website: www.nra.co.za

The Road Traffic Management Corporation

An agency of the Department of Transport, founded under the RTMC Act of 1999, is responsible for the coordination of enforcement activities, traffic officer training, national call centre and information gathering and analysis.
Telephone number: 012 665 6000
Fax number: 012 665 6103
Website: www.rtmc.co.za

SANRAL Corporate Office

48 Tambotie Avenue, Val de Grace, Pretoria, 0184
PO Box 415, Pretoria, 0001
Telephone number: 012 844 8000
Fax number: 012 844 8200
Website: www.nra.co.za

National Department of Transport

Telephone number: 012 309 3000
Fax number: 012 309 3313
Website: www.transport.gov.za

Gauteng

Department of Transport, Roads
Telephone number: 011 355 7000
Fax number: 011 335 7509
Website: www.gpg.gov.za

Department of Community Safety
Telephone number: 011 689 3600
Fax number: 011 689 3650
Website: www.gautsafety.gpg.gov.za

KwaZulu Natal

Departments of Transport
Telephone number: 033 355 8808
Fax number: 033 355 8021
Website: www.kzntransport.gov.za

Department of Community Safety and Security
Telephone number: 033 342 2621
Fax number: 033 342 8824
Website: www.kwazulunatal.gov.za

Eastern Cape

Department of Roads & Transport
Telephone number: 043 604 7415
Fax number: 043 642 4407
Website: www.ectransport.gov.za

Department of Public Works
Telephone number: 040 639 4487
Fax number: 040 639 2733
Website: www.ecprov.gov.za

Northern Cape

Department of Public Works, Roads and Transport
Telephone number: 053 839 2100
Fax number: 053 831 3973
Website: www.northern-cape.gov.za

Dept of Safety and Liaison
Telephone Number: 053 839 1700
Fax number: 053 832 4249
Website: www.northern-cape.gov.za

Western Cape

Department of Transport and Public Works
Telephone number: 021 483 2078
Fax number: 021 483 2217
Website: www.capegateway.gov.za

Department of Community Safety
Telephone number: 021 483 8701 or 021 483 3929
Fax number: 021 483 3874
Website: www.capegateway.gov.za

Tshwane Metro

Telephone number: 012 358 9999
Fax number: 012 358 4665
Website: www.tshwane.gov.za

Johannesburg Metro

Johannesburg Metro (roads managed by the Johannesburg Roads Agency):
Telephone number: 011 298 5011
Fax number: 011 298 5178
Website: www.johannesburgmetro.co.za / www.jra.org.za

Ekurhuleni Metropolitan Municipality

Telephone number 011 961 9111
Fax Number: 011 975 1484
Website: www.ekurhuleni.com

eThekwini Municipality

Telephone number: 031 451 6000 / 0801313013
Fax number: 031 311 7691
Website: www.durban.gov.za

Bakwena

Manages a 385km toll network. Bakwena is responsible for the N1N4 sections in Gauteng, North West and Limpopo provinces, the N1 from Pretoria to Bela Bela, and the N4 from Pretoria to the Botswana Border.

Head office telephone number:
011 519 0400

Head office fax number:
011 519 0414

Customer care line number for all enquiries:
0800 2259362 / 012 743 9000

Email: info@bakwena.co.za
Website: www.bakwena.co.za

 

N3 Toll Concessionaires (N3TC)

Manages 415 kms of the N3 toll road between Cedara in KZN and Heidelburg, Gauteng.
Head office telephone number: 087 285 6382
Head office fax number: 012 492 3300
Customer care line for all enquiries: 0800 63 4357
Website: www.n3tc.co.za

 

Business Against Crime

Telephone number: 011 883 0717
Fax number: 011 883 1679
Website: www.bac.co.za

 

Call Centre

Call Centre – register as a Voluntary Traffic Observer to report bad driving. Telephone number: 0860 400 800 

 

Emergency numbers

Emergency numbers: 10111, 112.

 

 

 

TOLL PLAZAS

Toll Plaza Contact Numbers for any enquiries with regard to toll payment, local and frequent user discounts contact the toll plaza manager.

toll plazas MANAGED BY SANRAL

TOLL PLAZAS MANAGED BY SANRAL

Plaza Name Telephone Number Fax Number
N1 Huguenot 021 862 4400 021 862 4407
Verkeerdevlei 051 841 3000 051 841 3003
Vaal 056 818 1199 056 818 1683
Grasmere
010 060 3581
010 060 3582
Kranskop 014 717 5396 014 717 1115
Nyl 015 491 4783 015 491 4232
Sebetiela 015 491 4783 015 491 4232
Capricorn 015 527 0160 015 527 0171
Baobab 015 534 1322 015 534 0019
N2 Tsitsikamma 044 531 6767 044 531 6768
Izotsha (R61) 039 682 4076 039 682 4407
Oribi 039 682 4076 039 682 4407
Umtentweni 039 682 4076 039 682 4407
Tongaat 032 945 1237 032 945 1304
Mvoti 032 559 9395 032 559 9578
Mandini 032 458 4109 035 340 1329
Dokodweni 035 337 4580 035 340 1329
Mtunzini 035 340 1088 035 340 1329
N3 Mariannhill 031 700 3616 031 700 4240
N4 Pelindaba 012 386 0278 012 386 0291
Quagga 012 386 0278 012 386 0291
N17 Gosforth 011 902 1575 0866 547 058
Dalpark 011 915 8620 0866 547 057
Brakpan 011-9158620 0866 547 057
TOLL PLAZAS MANAGED BY CONCESSIONAIRES ON BEHALF OF SANRAL

Toll plazas managed by: Bakwena
Customer care line for any enquiries: 012 804 0044

N1
Stormvoël
Zambesi
Pumulani
Wallmansthal
Murrayhill
Hammanskraal
Carousel
Maubane

N4
Swartruggents
Kroondal
Marikana
Buffelspoort
Brits
K99
Doornpoort

Toll plazas managed by: N3TC
Customer care line for all enquiries: 0800203950

N3
Mooi
Bergvillle
Tugela
Tugela East
Wilge
De Hoek

Toll plazas managed by: TRAC
Customer care line for all enquiries: 0800 872 264

N4
Donkerhoek
Cullinan
Diamond Hill
Valtaki
Ekandustria
Middelburg
Machado
Nkomazi

Our regional offices

For maps to our Regional Offices, please click on a region below.